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Frequently Asked Questions

ABOUT OUR PRODUCTS

WHAT DOES INDIE GEL POLISH MEAN? 

Glad you asked! Nail polishes are kind of like “it” bags — wouldn't you rather wear an interesting, mysterious shade than some hotly coveted polish that everybody's wearing? Now you can wear a unique indie shade for 14 days, without chips! When you purchase Gloss & Glitter lacquer you're getting a product hand crafted for uniqueness. 

IS INDIE GEL LACQUER SAFE?  

Gloss & Glitter's creator is only a mad scientist when it comes to whipping up colors. The gel lacquer, top and base coat have been developed with a top secret manufacturer to ensure a smooth formula with quality and safe ingredients. Product ingredients can be found on the ingredients page.

IS GLOSS & GLITTER EASY TO APPLY? 

Not bragging here, but it's been said that our formula is easy to work with. The 3 step system is smooth and creamy to make application a breeze.

DO YOU SELL LAMPS? 

Lamps are not currently offered for sale. We recommend LED Lamps (which are safer and cure faster). They can be purchased online or at your nearest beauty supply store.

LOST OR DAMAGED GOODS 

MY ITEM WAS BROKEN, WHAT SHOULD I DO?

Orders are packaged to ensure this doesn't happen but, if it does, don't fret. We'll gladly replace your order for free (minus shipping). Please contact us within 24 hours of delivery with a picture of the damaged product. We'll take care of you ASAP!


DO YOU OFFER REFUNDS/RETURNS? 

Refunds or returns are offered only in the rare case of an item being broken during shipping or if there is a production issue. Please send an email to [email protected] should you have an issue. 

MY LACQUER HAS NOT BEEN DELIVERED, WHAT SHOULD I DO? 

For your convenience tracking numbers are provided for all orders, if for some reason the tracking number has not been updated please contact [email protected]